Adidas Phone Numbers and Emails

Toll-Free Number:

  • (800) 982-9337
    US

Customer Service:

  • (855) 823-4327
    Canada
  • +49 913 2840
    Germany

Adidas Emails:

Customer Service
United Kingdom
Events/ Guest Relations
Annual General Meeting
Investors/ Franchising
Sustainability
Legal
Privacy Inquiries
Media
Press Inquiries, Press Inquiries
Sales/ Reservations
authority.requests@adidas.com
Authority Requests
More phone numbers and emails Less phone numbers and emails

Adidas Contact Information

Adidas Website:

Adidas Help Center:

Corporate Office Address:

Adidas America, Inc.
5055 North Greeley Avenue
Portland , Oregon 97217-3524
United States

Other Info (opening hours):

Hours:

Monday - Saturday: 5:00am - 8:00pm


Locations:

Panamá

Ave. Principal y Ave. La Rotonda,

Torre Sur – 4th Floor,

Business Park ,

Costa del Este,

Panamá 00000


Germany

World of Sports, Adi-Dassler-Strasse 1,

Herzogenaurach,

Bavaria 91074


China

Gongcheng Road,

Xujiahui TWO ITC, No. 160,

Shanghai,

Xuhui District 200030


The Netherlands

Hoogoorddreef 9-A ,

Atlas Arena Offices,

Amsterdam 1101

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Customer Service Rating and Reviews

1.5 / 5
Poor
Shawnda M Nwe
People need to know how this company operates
1.7

People need to know how this company operates. The customer service is really poor. Getting your order out to you in a timely manner is really poor. Doing an exchange its horrible. The company do...

Pissedconsumer3963122
Return
1.0

I bought husband a pair of flip flops and he only got to wear for 3 months and I was told if I sent them back they would send us a gift card to by more for poor workmanship. I called today and th...

Summary of Adidas Customer Service Calls

6.7K TOTAL
CALLS
05:44 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Adidas Customer Service?

Shipping and Delivery Question:

  • “Bought some adidas products online supiste they delivered the product but I have not received it”
  • “I didnt receive my order”
  • “Package never delivered”

Return/ Replace Question:

  • “Return”
  • “Return item”
  • “Return damaged football cleats”

Request for Information Question:

  • “Question order”
  • “Status in return”
  • “About my refund”

Refund Question:

  • “Refunds and exchanges”
  • “Refund”
  • “Refund update”

Payments and Charges Question:

  • “Military Discount”
  • “They doubled charged for item I paid for”
  • “Discount not applying”

Product/ Service Question:

  • “I placed an order and put a discount code in and it charged me the full price”
  • “Problem with order and coupon”
  • “Soles coming off my Adidas work shoes”

Activation/ Cancellation Question:

  • “Cancel my orden”
  • “Cancel order”
  • “Cancelled order”

Website/ Application Question:

  • “Order online”
  • “Can't get order toGo through on website”
  • “No access to site, my account”

Cards Question:

  • “Gift card refund”
  • “Haven't received my gift card”
  • “I want this tennis shoes and my card is not going through and I have the money on my card”

Account Question:

  • “Can't reset password”
  • “It does not allow me to do the account”
  • “Link accounts”

Staff Question:

  • “Customer serviceService-order issue”
  • “Inappropriate attire in store by employee”
  • “Cannot contact Customer service”

Employment Question:

  • “Becoming a reatler”
  • “Paystub”
  • “I need my w2s”

Other Question:

  • “Purchase not going through”
  • “Problemas con una devolución”
  • “Price adjustment”

About

Top Adidas Services

Customer Care, Shipping Service, Manager

Top Adidas Products

Shoes, Sneakers, Yeezy Boost 350 Shoes

Adidas Pros and Cons

Pros: Variety, Great brand shoe, Brand, Product, Nice shoes

Cons: Customer service, Did not offer reasonable solutions, Customer service response, Treated like you dont matter, Poor customer service

Related Companies

Yeezy Supply, Reebok, Adidas India, Adidas South Africa, Adidas Сanada

Summary

Adidas is a world famous manufacturer of sport apparels and products. The company was founded in 1948 by Adolf Dassler. Today, Adidas is the largest manufacturer of sportswear in Europe and second largest company in the world. Millions of people choose Adidas as one of the best manufactures. Adidas is known for providing high quality sportswear at affordable prices. Adidas manufactures stylish, good-looking and absolutely comfortable apparels. The company aims to meet all customers requirements. Adidas offers products for professional and amateur sportsmen. Several times a year the company releases new collections and models. Adidas is one of the best choices for sport.

Adidas reviews and complaints

Adidas is ranked 758 out of 3103 in Footwear and Clothing category

Area Served

USA

Payment Methods

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