I ordered a pair of soccer cleats from Adidas online expecting that accompany with Adidas has the ability to ship them the same or next day. After paying $15.00 for 1-2 day shipping, customer service tells me it may take a few days before they are shipped.
Why spend the $15 if I can get them within the 2 days. Even though they were not shipped, customer servicer refused to reverse the $15 1-2 day shipping to change to free shipping. I'm paying the $15 so I can have them in time for my game in 2 days (old ones broke), not to receive them 4-5 days later! many online stores have capacity to ship same day if ordered early enough.
With Adidas its a *** shot.
They could be shipped in 1 day or maybe 3 days. This is not what I am used to with Amazon and other online stores.
Product or Service Mentioned: Adidas Shipping Service.
Reason of review: time to process order.
Monetary Loss: $15.
I didn't like: Customer service response.