Not resolved

I ordered a pair of soccer cleats from Adidas online expecting that accompany with Adidas has the ability to ship them the same or next day. After paying $15.00 for 1-2 day shipping, customer service tells me it may take a few days before they are shipped.

Why spend the $15 if I can get them within the 2 days. Even though they were not shipped, customer servicer refused to reverse the $15 1-2 day shipping to change to free shipping. I'm paying the $15 so I can have them in time for my game in 2 days (old ones broke), not to receive them 4-5 days later! many online stores have capacity to ship same day if ordered early enough.

With Adidas its a *** shot.

They could be shipped in 1 day or maybe 3 days. This is not what I am used to with Amazon and other online stores.

Product or Service Mentioned: Adidas Shipping Service.

Reason of review: time to process order.

Monetary Loss: $15.

I didn't like: Customer service response.

Company wrote 0 public responses to the review from Oct 27, 2016.
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